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Privacy Policy
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Pokemonzone.com does not release customer information to any other party.
All transactions through our webstore are protected by 128 bit
maximum data encryption.

Pokemonzone.com is hosted by Yahoo! Store. Yahoo! hosts the store pages,
ordering system, and order data. Yahoo! automatically collects order
information but may only use this information in the aggregate. If you
accessed this store through Yahoo! Shopping, Yahoo! also automatically
collects information about your shopping experience. Please see the Yahoo!
Privacy Policy for more information about how Yahoo! uses this information.


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Minimum Order
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Minimum Order Amount is $7.00

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Return Policy
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We try our best to make every transaction succesful.
If you are unsatisfied with your purchase, there is a store policy of
30 Day Exchange or Money Back Guarantee.
Buyer will pay for return postage and associated cost.

Return Dept.
Pokemonzone.com
2016 Olivia Ct
Pleasanton, CA 94588

We will process your refund or exchange as soon as we receive your return

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Shipping
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Shipping is free for all orders with standard shipping of our choice. Minimum order value applies.
Order is usually shipped from our warehouse in northern California within 2 business day by USPS 1st class
or Priority mail for package weighing 1 LB or more. We also use UPS ground for orders with heavier content.
UPS Express (2-3 days) is also available as option with additional s/h charge.
Overseas order will be shipped by USPS international airmail.

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Tracking
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All shipment will be sent with tracking. Tracking number for your order
will be emailed to you from info@stamps.com. Please check your email before
contacting us for tracking again. Thank you.


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Frequently Asked Questions
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Frequently Asked Questions:
Q: How much is shipping for my order?
A: We ship all orders free for those over minimun value limit currently set at $7 per order.

Q: How soon can you ship my order?
A: We process & ship orders on a daily basis Monday to Sat, in general, order will be shipped
in 1 business day and sometimes in 2 business days, if occasionally there is delayed in shipping
for some reason, we will notify buyers as such.

Q: What is size of these pokemon figures
A: These are commonly known as 2 inch figures unless otherwise specify. However, they vary in size from
figure to figure. The figures we have in our store are 1.75-2.25 inch in size. They can be measured by
either height or width depending on stlye of a specific figure.

Q: How do i track my order?
A: Tracking information will normally be sent with 12-48 hours of your purchase,
please click our Track Package link & use the tracking infomation from our email.

Q: Is my order transaction secure and safe?
A: We have the highest industry standard of 128 bit data encryption for secure transation.
We also have yahoo ecommerce behind all our transaction processiong.

Q: Do you ship internationally?
A: Yes, we ship them world wide free of shipping charge!

Q: Can I order by phone?
A: Yes, call us 877-639-5719 or 925-998-6217 to place order by phone.

Q: Can I place an order by mail?
A: Yes, click here place an Mail Order



24 Hours & 7 Days/week & 365 Days Order Online:
Pokemonzone.com - Your Pokemon Toys & Gifts Center
Order by Phone: 925-998-6217
Email: orders@pokemonzone.com

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