Welcome to the Oil Painting Shops online Help Center.
We will offer you professional and high quality services around 24 hours a day, 7 days a week. For your information, below we have gathered the most frequently asked questions (FAQ) for you. If you have any further questions or concerns, please do not hesitate to contact us via email: service@oilpaintingshops.com or call us by Number:
1-888-399-8180 ( Toll Free )
1.Are your oil paintings made by machine?
We are an proffesional oil painting provider, we have our own team constituted of many well-known painters in the United States even the world! Our paintings are all 100% hand painted on acid free museum premium quality canvas, we never made any painting by machine.
2.Why are your prices so low but with museum quality?
We specializes in providing museum quality hand painted oil paintings but with lowest cost. That's because the painting you will get is made direct from our studio,no any middle tache. Buying from oilpaintingshops.com gives you the opportunity to purchase oil paintings at the wholesale price and best quality.
3.Can you paint any style paintings?
We have many different painters, and they can make different style paintings. So please tell us the detail info including images, size, medium, we will arrange the relevant painters to paint.
4.How long will my painting be shipped?
If the painitng you ordered is instock, it will be inspected, packed, and shipped in 24 hours. The backorder usually takes about 5-7 business days to be made and dry. wholesale order depends on order's detail which usually about 12 days or more.
5.How much will the shipping cost and how long will it take?
| Shipping Option | Speed |
Cost |
Shipping Method We Use |
|---|---|---|---|
Free Shipping ( within US & CANADA ) |
3 to 9 Days |
Free |
UPS Ground USPS Parcel Post EMS Worldwide Shipping |
Standard ( within US & CANADA ) |
2 to 5 Days |
$21 |
UPS 3 Days Air USPS Priority Mail EMS worldwide Express |
Express ( within US & CANADA ) |
1 to 2 Days |
$75 |
UPS Next Day Air USPS Express Mail |
International Shipping ( worldwide ) |
3 to 9 Days |
$45 |
UPS Standard USPS Priority Mail EMS worldwide Express |
Please note: Oil Painting Shops reserve the right to choose different shipping method to ship your order depend on the location we ship your order from. |
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6.Which shipping methods do you use?
We provide three different shipping methods which include: EMS, USPS and UPS. We will notify you which shipping method in the tracking number via email when order is completed and shipped. You may go to their web site to track the shipping status.
7.How can I protect my finished oil painting?
A finished painting should be coated with a protective varnish. However, it takes six months to a year for an oil painting to dry thoroughly enough to apply this finishing layer. In the meantime, store your work in a dust free, but not dark storage area.
8.How about Refund Policy?
>Oil Painting Shops encourage you to purchase artwork from us with a 7-days money back guarantee.
>100% COMPLETE SATISFACTION GUARANTEED! Returns accepted within 7 days of delivery date with no question ask. Buyer pays shipping and handling fee both ways.
>All returns must be in the original packaging and new condition with all accessories. Full refund of the purchase price (excluding shipping and handling) will be made to your credit card.
>Paintings in stock will be shipped within 24 hours.
>Shipping costs outside the Unite States or Canada will not appear in the order form, and will be charged separately.
10.What does "Stretched with bars" mean?
The painting is stretched, framed, on the finest wooden bars, with canvas outside.Here is the image for example:
