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Follow these easy steps to make sure your bulb needs to be replaced.
Please note that replacement bulbs are for the BATHROOM unit ONLY! The Violight Travel has a lifetime bulb - only batteries need to be replaced in your Violight Travel.
- Unplug your VIOlight Bathroom Unit from the wall socket.
- Remove the frosted cap.
- Unscrew the light bulb and remove from the VIOlight.
- Look inside the light bulb and check for a loose or broken filament. There are 2 thin metal springs which run up and down the length of the bulb. These should be intact.
- Some of our UV bulbs have a small metal particle inside the bulb which moves around freely. This is not a broken piece of the bulb; it is used to ignite the UV light.
- If the bulb looks OK, continue to step 8.
- If the bulb is damaged, the filament is broken, or appears to be blown out, close this window and order a new bulb at this time.
- If the bulb looks OK, reseat the bulb back into its socket, turn it clockwise, and screw it into your VIOlight so it is comfortably tight.
- Replace the frosted cap. Make sure the cap safety guides line up with the slots on the top of the VIOlight base. Gently turn the frosted cap COUNTERclockwise until you hear a click. The click indicates that your cap is locked.
- Plug the VIOlight back into the wall socket.
- Press the blue VIOlight button firmly.
Your UV bulb should ignite. If it does not ignite, but your bulb does not appear broken or blown out, please call customer service at 888-882-2367, or email us at customerservice@violight.com.
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