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SurveyID: |
214308922 |
Woodfield Manor |
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Unit: |
Woodfield Manor |
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Section: |
25/26 |
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Participant name: |
CHERYL M. |
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Email: |
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Survey completed: |
7/29/2008 4:17:06 PM |
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Date in: |
6/27/2008 |
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Date out: |
7/4/2008 |
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Reservations Process |
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How were your reservations
made? |
By phone |
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Friendliness of reservation
agent |
3 - Better Than Expected |
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If given the option, would
you like to work with this particular agent again? |
Yes |
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Efficiency of reservations
process |
3 - Better Than Expected |
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Ability to book desired
dates |
3 - Better Than Expected |
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Ability to book desired area |
3 - Better Than Expected |
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Accuracy of reservation
information upon check-in |
3 - Better Than Expected |
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Housekeeping |
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Living area cleanliness |
3 - Better Than Expected |
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Bedroom cleanliness |
3 - Better Than Expected |
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Bathroom cleanliness |
3 - Better Than Expected |
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Kitchen cleanliness |
3 - Better Than Expected |
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Unit |
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Comfortable bed |
3 - Better Than Expected |
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Proper functioning of all
equipment and appliances |
3 - Better Than Expected |
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Selection of kitchen
cookware, equipment and accessories |
3 - Better Than Expected |
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Amenities in unit |
3 - Better Than Expected |
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Unit décor |
3 - Better Than Expected |
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How did we make you feel
during your visit? |
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Welcome |
3 - Better Than Expected |
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Comfortable |
3 - Better Than Expected |
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Secure |
3 - Better Than Expected |
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Important |
3 - Better Than Expected |
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Overall Stay |
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Overall condition of the
property |
3 - Better Than Expected |
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Overall vacation experience |
3 - Better Than Expected |
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Value for price |
3 - Better Than Expected |
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If you return to this area, how
likely is it that you will return to this property? |
Very likely |
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How likely is it that you
will recommend this property to others? |
Very likely |
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During your experience, did
any staff members provide exceptional service which exceeded your expectations? |
Yes |
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Please provide the
name(s) of the staff member(s) who provided exceptional service: |
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All staff
members that we met provided exceptional service. |
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Did you experience a problem
during your stay? |
No |
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Was this your first TAN vacation? |
No |
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What was your primary reason
for choosing this property? |
Availability |
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Was this your first visit to
this property? |
Yes |
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To what destination would
you like your next trip to be? |
South Carolina Beaches |
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Do you have any other
comments or suggestions for TAN management and staff? |
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Thank you for a
wonderful vacation:) |
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Would you like a TAN
representative to contact you? |
No, thank you |
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Chop House CS
Score: |
-- |
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Did you dine in Chop House during
your stay? |
No |
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Pool CS
Score: |
92 |
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Did you visit the pool
during your stay? |
Yes |
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Cleanliness of pool area |
3 - Better Than Expected |
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Pool hours of operation |
3 - Better Than Expected |
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Pool water temperature |
2 - As Expected |