HERE'S WHAT'S COVERED IN
STEPPING UP TO SUPERVISOR
Ascienda a supervisor, a Spanish edition,
is also available • Same content, page-for-page


MEETING THE CHALLENGE

The Challenge Ahead • What Can Success as a Supervisor Do for You? • A Smart Starting Strategy: Copy a Successful Supervisor •
What Kind of Supervisor Do You Choose to Become? • Your Attitude Will Show the Way •
Your Attitude About Becoming a Construction Supervisor • Attitude and Quality • Attitude and Safety • Attitude and Productivity •
Productivity Gaps • A Few Words About Self-confidence • Rate Your Own Self-confidence •
Case Study #1: Who Will Succeed? • Take Charge • Present a Strong, Effective Image •
Above All — Be Organized! • Set Daily and Weekly Goals • Supervisors Are Always Planning • Six Day Look Ahead Schedule:
    A Planning Exercise 		DEALING WITH SPECIAL SITUATIONS

Eliminating Your Personal Down Periods •
Be Alert for Bad Habits That Might Get in Your Way • Seven “Killer” Mistakes • A Touchy Transition • The Problem Employee •
Handling a Problem Employee • Handling Conflict Among Crew Members • Working With Other Crafts and Crews • Developing Your Human Skills • Keeping Your Supervisor Happy • Case Study #4: Between a Rock and a Hard Place • Handling Mistakes •
Solving Problems • Getting a First-Rate Crew and Keeping It • Pulling Together • Check Your Progress: A Review • Looking Ahead: Continuing Your • Supervisory Training Action Plan •
FITTING FOUR BASIC FUNDAMENTALS INTO YOUR STYLE

Becoming an Effective Supervisor is Like Playing Baseball. Cover All the Bases and You’ll Succeed
  1. Demonstrate Your Authority By Setting Reasonable Standards and Limits
    Making a Transition and     Establishing Your Style It’s Not Business as Usual Tight Ship Exercise • Establishing Discipline • Case Study #2: Which Strategy Would You Use?

  2. Get Results Through Your Crew • Contributions of Others Make You an Effective Supervisor • “The Kid” • Become an Effective Coach • Case Study #3: Kevin Becomes a Coach

  3. Make Quality, Safety, and Productivity Part of Every Plan,  Every Decision,and Every Day • Make Quality Your Way of Doing Business • A Safe Jobsite for Your Crew and Others • Productivity Happens...If You Systematically Make it Happen • Quality/Productivity Exercise •
    Safety/Productivity Exercise • Which is First: Quality, Safety,     or Productivity?

  4. Become a Confident and Respected Leader • Becoming a Good Leader • Leadership Characteristics • Leaders Build Winning Teams • Establish Goals for Quality, Safety, and Productivity • Help Crew Members Motivate Themselves

SAMPLE FORMS, CHECKLISTS, AND REFERENCE INFORMATION

Action Plan (photocopy master) • Six Day Look Ahead Schedule (photocopy master) • “Do It” List (photocopy master) • Weekly Goals (photocopy master) • Comment On the Cases and Exercises • Check Your Progress: Answers • Checklists (summary of key points for 25 topics) • A List of Useful Books and Audiotapes • Glossary of Terms and Definitions • Index to Topics Covered in This Book

WIL MCKNIGHT ASSOCIATES - 1701 E EMPIRE STREET, SUITE 360, PMA 103 - BLOOMINGTON, IL 61704
EMAIL: INFO@HARDHATONLINE.COM