Sports Imports LLC Return Request

Return Request Form

If you intend to return any item for any reason you must complete this request. Failure to do so will void your right to return the item. Remember, you only have 10 days from the date the item was delivered to you to file this request. Please refer to our Terms & Conditions prior to submitting this request. If your package was damaged by UPS, please report the damaged package here. We only accept NEW, UNUSED, RE-SELLABLE items for return. We do not accept returns on Electrical items or if the item has been used in any way, the item will be returned to you.

This is necessary for:

Identification of your returned package. Our distributors receive thousands of packages every week. Without the proper RA number (Return Authorization) identifying it, your package becomes the proverbial "needle in the haystack".
Getting your package to the right distributor. We use various sources to get your order to you fast. Returned items may be sent back to the original shipper or to us. Shipping a return to our P.O. Box or another inappropriate destination, will significantly delay the processing of your return and may result in additional fees.
Avoiding lost returns. Without a proper RA number and Shipping Tracking number, your package can easily get lost. Without these numbers, identifying a lost package is almost impossible.
Receiving credit or avoiding an additional charge. Without proof of delivery, we cannot issue credit. In addition, if you requested a re-ship, without proof of delivery of the returned item, we must charge you for the cost of the re-shipment.

Please enter your original order information:

Order Number (preferred)

Order Date (required)

Ship To Name (required)

Your Name (required)

Your e-mail (required)

Your Day Phone (required)

Ship To Zip: (required)

Please provide information on the item you would like to return:
(one item per Return Request)

Item Number (required)

Item Description

Manufacturer

Choose one of the following reasons for your return:

Did you receive your order more than 10 days ago? No (Continue Below)Yes (Item cannot be returned)
What is the Condition of the Item? New-Unopened (Continue Below)Opened/Installed (Item cannot be returned)
I changed my mind. e.g., didn't like fit, color, style, etc. (Up to 25% Restocking Fee)
I made an error when I placed the original order. (Up to 25% Restocking Fee)
The item was damaged or defective but NOT due to shipping
The item was damaged due to shipping (Please file a claim with the Shipping Company First)
You shipped me the wrong item. I ordered item # and you shipped me #
Other...please describe in detail below.

Do you want us to ship you another item?

Yes - I want a replacement.
No - I just want to return the item.

Please enter a few comments describing the reason for the return and the replacement you want sent (if any):

Return Policy Acknowledgment

I understand this return is subject to the Sports Imports LLC return policy in effect at the time I placed my order and as such:

This is a return request that must be evaluated and approved by Sports Imports LLC, and I must receive a RA number from Sports Imports LLC before I can return the item.
That an item can not be returned after 10 days from the day I received it.
That, unless the return is due to shipping damage or the error of Sports Imports LLC, I will be responsible for paying the delivery shipping cost, the return shipping cost and restocking fees.
That I may be responsible for other restocking charges.
That all items have to be returned in their original containers in the condition they were received (e.g., includes instructions, bagging, screws, etc.)
That items that have been bent, scratched, drilled, installed, broken or otherwise damaged due to my error are not acceptable for return.
That electrical items cannot be returned or replaced. If defective you must contact the manufacturer as all items sold are brand new with manufacturers warranty.
That if I misrepresent the truth in any way (e.g., purposely damaging an item to pawn it off as shipping damage), I will void my return rights and be charge for all shipping expenses.

Please acknowledge that you have read and understand the above by selecting YES:

Please print this page and include it with your returned item.

What to expect next:

We will contact you by e-mail with further instructions shortly. Again, please do not ship the package until we contact you with details, otherwise your package will be unidentifiable. Your understanding and cooperation are very much appreciated!
Please Print this form and include it with your returned item.