International Orders

What countries do you accept orders from?

In addition to Canada, we can now accept credit card orders from more than sixty countries and the list is growing. The current list of countries we ship to can be found in the dropdown list of countries when checking out. If your country is not listed, please check back at a later date to see if your country has been added.

Is there a minimum required purchase for an international order?

Yes. We require a purchase of a minimum of $100 before shipping costs. Orders for less than $100 may be cancelled.

How do I Pay for International Orders?

You can pay for international orders with your Visa, Mastercard, American Express, or Discover credit card. Please note that we may require additional identity verification. If further validation is needed you will be contacted by our verification team – emails are sent from verificator.com. To expedite the processing of your order, please be available at the phone number or email address that you provided so that we are able to contact you if need be. Please note that if our verification team is unable to contact you, this could cause delays in the processing of your order.

How long will it take to get my products?

This varies based on your location and product availability. If all the products on your order are in stock then it will usually ship within 2-4 business days. Delivery can take anywhere from 7-15 business days after we ship the item depending on your location.

How Much Is International Shipping?

Shipping charges for International orders are determined by the value of the order and the weight and dimensions of the packages being shipped. The minimum shipping charges for International orders (Except Canada) is $75.

For your convenience, there is a shipping calculator below the shopping cart to view your shipping costs before checking out.

Please Note: Occasionally actual shipping charges may exceed the quoted charges. If so, a revised shipping charge will be emailed to you after the order is placed but before it is shipped. Due to excessive weight or size, some products cannot be shipped outside the US.

What is your customs policy?

When shipping your order outside the US and US territories, you may be subject to import taxes which are levied when your package reaches your country. Additional charges that may apply for customs clearance must be paid by the customer. We have no control over these tariffs, and therefore cannot predict what they may be. Please contact your local customs office for further inquiries. Moreover, when ordering from AutoBarn.com, you are considered the importer of record and consequently, you must comply with all laws and regulations of the country in which you are receiving the goods.

Your privacy is important to us. We would like our international customers to be aware that over-the-border shipments are subject to opening and inspection by customs authorities. In addition, we may be required to supply certain order, shipment and product information to international carriers. This information will be communicated to customs authorities in order to facilitate customs clearance and to comply with local laws.

Customs authorities require us to state the value of your order on all customs forms.

How will I know when my order has shipped?

You will receive an e-mail confirmation that your order has shipped on the day it ships out. If your order was shipped via UPS you will also be given a tracking number.

Am I charged before my order ships?

We do not charge your credit card until your order is ready and available to ship. If your items are backordered then you will not be charged until they are ready to ship. If you are paying with PayPal, you are charged when you place your order. A PayPal refund will be issued if your order cannot be shipped.