Jomashop.com will service every brand name watch sold on our website (see chart for exceptions) for a period of 1 to 5 years after purchase. Watches that have symptoms
of abnormally gaining time, losing time, or not keeping proper time
will be serviced under our warranty program. If you believe that your
automatic watch isn't working properly, please click
here for more information.
Our warranty does not cover "external damage" to the product.
Jomashop.com does not service watches with any damages resulting from
wear to the watch case, crystal/glass, watch bracelet, watch bezel,
straps, screws, crown/stem, finishes, clasps/buckles, or any other
physical damage to the watch.
Damage that occurs due to having the watch serviced by a third party
null and voids the warranty from Jomashop.com. This limited warranty
does not cover any damage if there is evidence of excessive wear and
tear, or if used under conditions which exceed the watch manufacturer’s
water resistance guidelines. Consequential and incidental damages
are not recoverable under this warranty or any implied warranties.
Please click here to view our warranty chart stating for brand specific warranty coverage.
Jomashop.com's warranty doesn't cover watch batteries, however, we do offer up to a 2 month battery replacement.
For more information on warranty service instructions,
please click here.