Frequently Asked Questions
Q
General Questions
Why am I getting a white screen?
I have checked all connections... so why am I getting a white screen when I use my indoor/outdoor camera?
Why does my camera come without instructions?
To what do I hook up my AC adapter to?
And what is the RED jack on my cable for?
What are LEDS and are they truly invisible?
Can I hook up Cameras to my computer?
Q
Wireless
Why isn't my 2.4 wireless equipment working in my home?
I set up my 2,4 wireless system, but I am only getting video and no audio?
I set up my 2,4 wireless system, but I am only getting audio and no video?
What is the Bandwidth and Authorized power?
What are the frequencies of the four authorized channels?
TOP
Q
Monitors
Why am I getting a blue screen?
Why am I getting a white screen?
Where is the on-screen display menu on my monitor?
Why can't I program the correct date on my monitor?
What do I do if the two way audio on my monitor is giving me feedback?
Q
Accessories
Why can't I record in 960hrs?
What is the correct VHS tape I need to use with my Time Lapse VCR and why?
My Time Lapse Recorder is getting audio but not video, why?
My Time Lapse Recorder is getting video but not audio, why?
Where is the on-screen display menu on my TLV?
Why can't I program the correct date on my TLV or QUAD splitter, and what do I do?
Is it possible to change the lens on a board type camera?
Is it possible to change the lens on a C-mount type camera?
I bought a camera with the wrong lens; I need a wide-angle lens.
I bought a camera with the wrong lens, I need a telephoto lens.