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SHIPPING INFORMATION

 

 

 


 

1.  You may order through our secure on-line ordering system 24 hours a day, 7 days a week or you may call (212) 679-1088 on Monday to Friday,10:00am to 6:30pm,Eastern Time.

2.   A sales representative will assist you with your order and answer any questions that you may have. Credit Card, COD, or Prepaid via Money Order or Cashier’s Check can pay orders. Credit card orders must be shipped to the billing address of the card. If you need to ship it elsewhere, call your credit card company (there is usually a toll free number on the back of the card) and request that an alternate address be added to your account.  Sometimes they put this alternate address in your account NOTES.

3.   Please specify the type of shipping you desire. We ship via FedEx and UPS. You can request FedEx Saver (2-3 day service), 2-Day Air, Next Day Air, or UPS Ground (up to seven days). All COD orders are shipped by UPS, which will only accept cashier's checks or money orders ($U.S.), not cash. Shipping charges depend on UPS and FedEx rates.

4.   Saturday, Sunday and Holidays do not count when calculating order processing or shipping times.

5.   If the delivery address is changed once the package has left our office, the customer will be charged an address change fee of $8.00 for UPS and $12.00 for FedEx. The customers Credit Card will automatically be charged, without notice, if a change of address request is made, no matter who requests the change.

            6.  If the package is lost or not delivered to you, customer must report to us within 30 days after your order is placed online, otherwise we

                 are not responsible for lost or stolen items and we will not be able to issue the refund. Signature for proof of delivery will be charged             

                 separately. $2.95 will be applied to the service. The signature service is only available if you mention it online or call us before we ship

                 out your order.                                                                                          

7.   Madison Computer reserves the right to refuse any order.

 

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